FAQ & SHIPPING
DELIVERY & SHIPPING INFORMATION AND FAQ
At Corsetnow.com we offer Free Shipping on some eligible items all around the world independently of the amount of purchase. Items with free shipping are clearly announced with a "free shipping" label on the product page. Shipping fee for other items will be calculated and provided upon checkout.
- If you wish to cancel your order, please do within 24 hours otherwise we will not be able to cancel it.
- Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-5 business days and is NOT included in the overall "shipping time". This is called processing time.
- All packages have specific tracking information. For some destinations, tracking information are available only at the beginning and at the end of the delivery, there is no information in between.
- You will receive an e-mail notifying you once your order is out for delivery. The email will include a unique parcel tracking number.
-If applicable you will be responsible for paying customs duties and taxes.
Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a mail at email@example.com help.
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
We have a large assortment of products not stocked in-house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)
To qualify for a refund for non-delivery you must allow twice the maximum delivery time to pass in order to apply. For example, if your delivery is 4 weeks (excluding processing time) you apply for a refund at support@Corsetnow.com only 8 weeks after and only in case you haven’t yet received your item.
It can take a few days following order shipment before the Tracking Number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.